Top Links for Monday
Have you tried Rando? Plus, learn how to effectively recycle content… all on @smcurrent
1 Speed is Not the Currency of Satisfaction in Customer Service
Many companies agree: it’s not easy to hug your haters. But doing so makes business sense. …
2 Rando is a random social sharing app that lets you play Russian Roulette with photos, GIFs and more
 A new app from David Barnard, the developer behind the popular Launch Center …
3 UGC Campaigns from USA Network and more!
This week we’re featuring UGC marketing campaigns from Serta, Fabletics, USA …
4 How to Effectively Recycle Content
Studies across the board show that the more content you produce, the more engagement …
5 Cross Channel Marketing and the Future of Search
It’s Friday Five time, our weekly roundup of five stories for one topic. This week: Cross Channel …
6 Forrester Wave Report Names Top Four Social Listening Tools
Research firm points out that with new features continually being added, social listening platforms …
7 Report: Facebook plans to open Messenger to publishers later this year
Facebook’s big plans for Messenger may also include publishers.